Policy

fash-in – Exchange, Shipping & Payment Policy

Thank you for shopping with fash-in 🤍

Please read the following policies carefully before placing your order.

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Refund Policy

At fash-in, all purchases are final.

🚫 We do not offer refunds under any circumstances.

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Exchange Policy

While refunds are not available, we do offer exchanges under specific conditions to ensure fairness and hygiene.

Exchange Timeframe

• Exchange requests must be submitted within 24 hours of receiving your order.

• Requests made after 24 hours will not be accepted.

How to Request an Exchange

• Contact us via Instagram DM or WhatsApp within the allowed timeframe.

• Our team will guide you through the process.

Exchange Conditions

To be eligible for an exchange:

• The item must be unworn

• In its original packaging

• With all tags and labels attached

• In the same condition as received

Any item that does not meet these conditions will not be accepted.

What Can Be Exchanged

• You may exchange for:

• A different size

• A different color

• Another item of equal value (if your original choice is unavailable)

Sold-Out Items

• Items that are sold out cannot be exchanged.

Sale Items

🚫 No exchanges are accepted on sale, discounted, or promotional items.

Shipping Fees

• All exchange delivery fees are the customer’s responsibility.

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Delivery & Shipping Policy

We handle every order with care from checkout to delivery.

Local Shipping (Lebanon)

• We deliver across all regions in Lebanon

• Estimated delivery time: 1 to 8 working days, depending on location

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Payment Policy – fash-in

We accept Cash on Delivery only.

• Payment is made in cash upon receiving your order

• Available within Lebanon only